Real-time AI
speech conversion
for Call Centres
PERFECT FOR CALL CENTRES
USE
CASES
CASES
Instant Accent Adaptation
Maintaining Professional Tone
Transforming Live Speech
Consistent Brand Voice
Change the voice in one click
RESULTS
Get higher CSAT scores
- Minimize negative feedback by providing the support in a voice that better resonates with your clients. With synthetic voice and real-time voice conversion, you can enhance satisfaction and loyalty.
Facilitate global reach
- Tap into a diverse customer care talent pool and connect with customers worldwide - local accents are not an issue anymore thanks to our accent generator and AI voice capabilities in call centre software.
Provide tailored support
- Personalise customer support experience and build stronger customer relations with the voice and tone they expect. Our brand AI voice customisation helps ensure a unique and engaging interaction.
Form a unique brand voice
- Craft one brand voice to reinforce brand recognition and shape a positive image among customers. Our voice cloning technology allows consistent and impactful communication across all platforms.
KEY BENEFITS
Elevated Customer Satisfaction
Global Reach
Tailored Customer Support
Consistent Brand Voice
GLOBAL reach
down geographical barriers, and connecting with customers worldwide
Who can benefit
Call Centres, Help Desks & Hotlines
Companies with In-House Call Centers
Customer & Product Support Teams
Opportunities
Embrace Growth
for Your Company
Accelerate issue resolution in voice support, allowing your business to scale and grow seamlessly.
Hire the
Best Talent
Focus on hiring the best problem solvers and communicators, without worrying about accent barriers.
Grow Teams
Efficiently
Save time and reduce onboarding costs by up to 30%. There's no need to train for regional accents.
Increase
Efficiency
Enhance CS agent efficiency by up to 35% with the right accent at work.
Improve
Employee Retention
Enhance
Understanding
Foster Trust
Take voice support to a new level
Testimonials
Clients
Media
Blog
The Future of Customer Service: Personalized Interactions Through Voice AI
AI Software for Call Centers: 10 Strategic Uses for Voice Cloning in Customer Service
AI Voices for Call Centers: Augment Your Conversations with Voice Synthesis
FAQ
AI-powered call center solutions can improve efficiency in several ways:
- Automating routine tasks and FAQs to reduce wait times and free up human agents
- Optimizing call routing and customer information gathering to improve first call resolution
- Enabling multilingual support to serve a wider customer base
Yes, AI technology can dynamically change the voice and gender of call center agents during customer interactions.
This personalization feature allows organizations to better cater to the preferences and needs of their customers, fostering deeper connections and building brand loyalty.
Yes, AI voice assistants are well-suited for multilingual customer support. By seamlessly translating between multiple languages, AI-powered voice agents can enable effective communication between call center agents and customers, regardless of their native tongue.
This enhanced multilingual support improves customer satisfaction and increases the reach of call center operations.
Glossary
Automated Call Center
A call center that utilizes AI and automation technologies to handle a variety of customer service tasks, such as call routing, information gathering, and basic troubleshooting, without the need for direct human intervention.
Change Voice
The ability of AI technology to dynamically alter the voice characteristics of a call center agent, including pitch, tone, and accent, to create a more personalized and engaging customer experience.
AI Contact Center Solutions
A suite of AI-powered technologies and services designed to streamline and enhance the operations of a call center, including automated task completion, personalized interactions, and multilingual support.
AI Voice Agents
Conversational AI systems that can communicate with customers through voice interfaces, providing assistive services and support without the need for a human agent.
Multilingual Support
The capability of a call center to serve customers who speak different languages, enabled by AI-powered translation and language processing technologies.
MORE ABOUT
AI CALL CENTER SOLUTIONS
Artificial intelligence (AI) is completely refacing the call center industry, offering a range of solutions to enhance customer experiences, streamline operations, and drive business growth. From automating routine tasks to personalizing interactions, AI-powered call center technologies are transforming the way organizations engage with their customers.
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Automate Your Call Center with AI Voice Technologies
AI-powered voice technologies enable call centers to automate a wide range of tasks, from call routing and customer information gathering to basic troubleshooting and FAQ responses.
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By leveraging AI-driven voice assistants, call centers can reduce wait times, improve first call resolution rates, and allow human agents to work on more complex - and, of course, more high-value interactions. -
Change Voice and Gender with AI for Personalization
AI technology can also be used to change the voice and gender of call center agents, which empowers call centers and helpdesks to provide more engaging and personalized customer experience.
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By dynamically altering the agent's voice and persona, organizations can better cater to the preferences and needs of their customers, fostering deeper connections and building brand loyalty. -
AI Voice Assistants for Improved Multilingual Support
In today's global marketplace, call centers must be equipped to handle customers from diverse linguistic backgrounds. AI voice assistants can overcome language barriers by seamlessly translating between multiple languages, enabling agents to better cater to cusotmers, as they can now communicate effectively, no matter what their native tongue is.
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This enhanced multilingual support improves customer satisfaction and increases the reach of call center operations.