AI Voices for
Call Centres

RESPEECHER
CAN HELP WITH

adapting support agent’s 
speech to a local accent

customizing the agent’s voice

converting agent’s voice 
in real time

establishing a brand voice

Opportunities

1.

Get
higher CSAT scores 

Minimize negative feedback by providing the support in a voice that better resonates with your clients. With synthetic voice and real-time voice conversion, you can enhance satisfaction and loyalty.

2.

Facilitate
global reach 

Tap into a diverse customer care talent pool and connect with customers worldwide - local accents are not an issue anymore thanks to our accent generator and AI voice capabilities in call centre software.

3.

Provide
tailored support 

Personalise customer support experience and build stronger customer relations with the voice and tone they expect. Our brand AI voice customisation helps ensure a unique and engaging interaction.

4.

Form
a unique brand voice

Craft one brand voice to reinforce brand recognition and shape a positive image among customers. Our voice cloning technology allows consistent and impactful communication across all platforms.

Streamed on

Clients

Respeecher is trusted by industry leaders worldwide
  • Lucasfilm
  • Blumhouse productions
  • AloeBlacc
  • Calm
  • Deezer
  • Sony Interactive Entertainment
  • Edward Jones
  • Ylen
  • Iliad
  • Warner music France
  • Religion of sports
  • Digital domain
  • CMG Worldwide
  • Doyle Dane Bernbach
  • droga5
  • Sim Graphics
  • Veritone

Media

Respeecher makes headlines around the world
Sound
Mute

Benefits

Outsource

Call Centres

  • streamline communication for agents
  • adapt to diverse client expectations
  • personalise customer experience

Companies with In-House Call Centres

  • support brand consistency
  • elevate customer satisfaction
  • unify the communication approach

Customer & Product Support Teams

  • empower teams with tailored calls
  • enhance customer support efficiency
  • build stronger relationships

RESULTS

1.

Up to +36%

in CSAT score

  • Watch your overall customer satisfaction grow as you implement our solution
2.

Up to 23%

higher NPS

  • Higher CSAT also means people will be more likely to recommend you to others
3.

Up to 57%
easier to understand

  • As you adapt your agents’ voices to local accents, ease of understanding will go up
4.

Up to 35% increase

in efficiency

  • With the right voices and accents in place, you can see agents efficiency grow by 1/3
5.

Up to 34% boost

in FCR

  • See the boost in number of requests resolved upon the first contact
6.

Better
employee retention

  • Our versatile conversation tool can cut your turnover rates by at least 20%
Applications
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Take your projects to the next level with Respeecher's cutting-edge voice solutions

Testimonials

Reid Hoffman
LinkedIn
Microsoft
Respeecher also matched my voice to Scott’s professional reading of the Impromptu text. The end result is a nearly perfect audio artifact with amazing intonation. It sounds flawlessly human—though a bit less of a match to “my” voice than the Vall-E recording—and most importantly, similarly didn’t require multiple days of my time to record. If we hadn’t prioritized releasing an early version to show folks what that sounded like, the Respeecher team was confident that with more iterations we could have gotten it near-perfect.
Bear Grylls
We worked with Respeecher to recreate my voice in Ukrainian to as part of our education initiative ‘BecomingX Ukraine’. The technology is phenomenal and the result is astounding – I never thought I’d hear myself speaking fluent Ukrainian! Well done and thank to all the team for all your incredible work you are doing. We’re forever grateful and proud to partner with you.
Jennifer Trent
We used Respeecher to de-age the voice of a well-known actor in one of our movies. We were nervous that it wouldn’t work very well since the actor is in her 80s and we needed to de-age her down to mid-forties. Even though there was such a huge age jump, the end result from Respeecher was amazing, and added a level of authenticity to our movie. Everyone from our director through our entire post team was excited to work with Repeecher. Hopefully we will be able to do so many more times in the future.
Halsey Burgund
We worked with Respeecher on a film called ‘In Event of Moon Disaster’ first shown at the Amsterdam Documentary Film Festival 2019. They helped us create a synthetic voice of Richard Nixon to bring to life a never-read contingency speech in case the Apollo 11 mission went badly. We created a highly realistic film, in a large part due to their work. ‘In Event of Moon Disaster’ shows the creative possibility of voice replacement technology as well as highlighting just how realistic deepfake technologies can be, acting as a civic engagement project for the public along with contextual and educational resources.
Ryan Steelberg
For Veritone, the most important thing is ensuring our clients get access to technology without compromising on the ability to protect, the delivery speed and quality, and in this case, of the generated content. Respeecher's technology meets both requirements and has a proven track record of working with tier one projects.
David Romberg
When I approached the team at Respeecher with a very sensitive and personal documentary project, I didn't know what to expect. I’m happy to say that it has been an amazing experience. They are extremely professional, ethically minded and are genuinely passionate about bringing their innovative technology to the world. Their approach to the voice cloning process is highly personal and transparent. As a documentarian, it was important to me that the approach was ethical and human focused. The Team at Respeecher delivered on their promises and I could not be happier with the results.
Abigail Savage
 
Respeecher is a remarkable tool for Sound Editors. It delivers very high-fidelity recreations of a target voice, with transparent performance-matching of its source. It blows text-to-speech out of the water! The effect is uncanny and incredibly effective and I can imagine a whole slew of uses going forward. I am very excited to have discovered Respeecher, and it will be my go-to for voice recreation in the future, without question.
Tim Jones
Respeecher-Gives-Voice-to-Michael-York-in-Healthcare-Initiative-Respeecher-Voice-Cloning-Technology
 
Respeecher's source/target conversion of Mr. York's speaking voice demonstrably opens doors for the entertainment, education, and healthcare fields. Suffice it to say, it was an absolute honor to collaborate with them. Their brilliant accomplishment and timely delivery have allowed our humble project to be a success, exceeding our expectations for what's even possible.
Michael York
Michael-York-actor-IMDB-Cabaret-Austin-Powers-Respeecher-voice-cloning-software
 
I am very grateful to Respeecher for giving my words and work a whole new lease on life. The technique involved is as ingenious as it is amazing, and promises a great future for all those involved in voice work. With Respeecher, the quality of the re-worked passages is indistinguishable from the original. History comes almost miraculously alive again. I heartily endorse this product.
Joseph López Osorio
Discovering Respeecher was the highlight of our project. They agreed to work with the task even when our training data was not of the best quality. The result was fantastic, and the level of detail was just outstanding.
Edgardo Rivera
Working with Reespecher was a unique experience. Their attentiveness to detail and dedication to this project allowed us to reconnect with one of our lost narration idols in Puerto Rico 'Manuel Rivera Morales' on a new level. It gave his family and PR a glimpse of what could have been if he was still alive and narrating all sorts of Olympic sports games. It was truly magical to see this project come alive.
Joshua Madoff
Working with Respeecher has been incredible. Their team was meticulous and patient, walking us through the process of developing an accurate model... and the final result was nothing short of miraculous. It really sounds like we’re hearing our (deceased) subject speaking again. Something I never would have thought was possible.
James Tumminia
From the introduction to Respeecher’s innovative and state-of-the-art products to the thorough and quick technical support, I immediately felt that I found the perfect partner and technology for my projects’ needs. During our discussions, the team offered other creative options that assured me we were on the same page and had my project’s success as a top priority. The Respeecher team members are consummate professionals.
Sophie Robinson
Making a film which was so sensitive we needed a company who understood the sensibilities and ethical issues we were dealing with. From the first meeting with them, Respeecher acted with respect and professionalism, delivered what we wanted brilliantly, efficiently and to spec.
Steve Isaacs
When Legion Creative took on the challenge of bringing MTV’s Kurt Loder back to his mid ’90s glory for the Showtime original Yellowjackets, we needed a resource to bring his voice in line with his de-aged visual appearance. Respeecher worked quickly, with clear communication and helped us achieve the time-warping magic we were looking for.
Derek Kedell
Using the Respeecher technology as a powerful filter for our recorded dialogue allowed us to quickly solve a voice-over challenge that could have completely derailed our production timeline and set us back several months. Their easy-to-use online web interface allowed us to resolve our problem in a matter of weeks and with very minimal impact on our overall schedule. Their friendly staff were extremely responsive to our feedback and provided excellent guidance on the use of the amazing technology.
Jacob Mosler
Respeecher brought the voice of WILT CHAMBERLAIN sonically back to life allowing Wilt to posthumously narrate his own documentary series GOLIATH [Showtime & Paramount+]. Our experience working with their team was a pleasure from start to finish. They embraced the creative challenge of building a practically perfect replication of Wilt's voice from hours of archival to carefully match the narration led by our voiceover actor's performance of Wilt's own words selected from his books. Their technicians paid fastidious attention to detail and contineud to work with our directors feedback to adjust the nuance of Wilt's voice until it was seemingly flawless. The Estate of Wilt Chamberlain authorized our team to create a 3-hour series documenting his extraordinary life; so naturally it was a huge relief when we shared the final WILT converted VO narration and received a unanimous approval from his family. Thank you again to Respeecher! Your professionalism, commitment to detail and excellence surpassed our expectations. Your nuanced work brought Wilt's voice back to life will be cherished in GOLIATH eternally.
Bev Standing
Working with Respeecher has provided me to control of where my voice is used, the opportunity to provide consent to my voice being used and receveing compensation.

FAQ

IVR, or Interactive Voice Response, is not an API itself but can be integrated into systems via APIs to automate call management within call centre software.

IVR is used in call centres to manage incoming calls, direct callers to the appropriate call centre agent, and deliver pre-recorded IVR messages using voice AI technology.

AI can enhance call centre management by employing AI chatbots for customer interactions, voice AI for personalised IVR messages, and synthetic voice technologies to improve service efficiency.
Using AI voice is legal provided it complies with privacy laws and consent is obtained for voice cloning and synthetic voice use in applications like marketing or customer service.
AI will augment the roles of call centre agents through handling routine queries with conversational AI and adapting their voices for better CSAT, allowing agents to focus on more complex customer needs.
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